📞info-linka +420 603 725 893
Immediate dispatch

Same day for orders placed on business days before 12:00

Not sure what to choose?
+420 603 725 893|objednavky@katmar.cz

Shipping

99%
of orders delivered on time and in full
1–2 days
typical delivery time within CZ
20,000+
orders fulfilled since 2009

Reservation at the store

Katmar store at Bubenské nábřeží in Prague 7
Local pickup — Prague 7
FREE

Pickup points

CZ
SK
Zásilkovna logo – delivery to a pickup point Packeta (Zásilkovna) — Pickup points
65 Kč
91 Kč *
PPL logo – delivery to a ParcelShop PPL ParcelShop
66 Kč

Home delivery

CZ
SK
PPL logo – delivery to your address PPL — Home delivery
99 Kč
230 Kč *
Zásilkovna logo – delivery to your address
Packeta (Zásilkovna) — Home delivery
max 15 kg
109 Kč
145 Kč *
PPL logo – transport of complete bikes and frames
PPL — Bike and frame specialists
Assembly note: The bike ships partly disassembled in a shipping box. You need to fit the front wheel, align the handlebars and do the final tightening.
249 Kč
249 Kč *

* Prices for Slovakia are converted to EUR in the cart at the current exchange rate.

Other — EU and worldwide

Digital products
Vouchers and other digital products are delivered by e-mail.
FREE
International delivery (outside CZ and SK)
Individual

Oversized goods — complete bikes and frames ship exclusively with PPL. Forks, rims and handlebars go by courier to your address only; they cannot be sent to pickup points or Z-BOXes.

Payment methods

Standard methods

Cash on delivery icon – pay when you receive the parcel
Cash on delivery
Pay when you collect the parcel — cash or card, depending on the carrier.
FREE
Card or cash payment at the Katmar store in Prague 7
Pay at the store
Card, cash or QR code
FREE
Gift voucher
Redeemed in the cart. Any unused amount is not refunded or paid out in cash.
FREE

Online — instant

All methods run through the ComGate gateway, licensed by the Czech National Bank.

ComGate payment gateway logo – online card payment Card payment online
FREE
Apple Pay logo – pay with your phoneGoogle Pay logo – pay with your phone
Apple Pay / Google Pay
FREE
Online bank transfer icon – instant payment button Online bank transfer
FREE
Fio banka logo – payment button Fio banka — payment button
FREE
Bank transfer icon – payment to the Katmar account
Bank transfer — QR
You will receive the payment details after ordering. We ship once the payment is credited.
Account number: 2800060537 / 2010 · Variable symbol: your order number
FREE

Installments

Twisto logo – deferred payment
TWISTO deferred payment
Buy now, pay later
FREE
Twisto logo – pay in three instalments
TWISTO split into thirds
Buy now, pay only a third
FREE

International payments

Orders outside CZ and SK are handled individually, most often by bank transfer.
Write to objednavky@katmar.cz or call +420 603 498 988 and we will arrange the details.

Availability and delivery time

Availability
Delivery time
In stock
Items ordered before 12:00 are dispatched the same day, most often delivered the next business day or within 48 hours.
On request
We will gladly source the product for you. Most of this range comes from our European central warehouse, with home delivery usually within 1 to 2 weeks. Contact us to check exact availability.

Local pickup at the Katmar store

Address and opening hours

Situation
When you can collect it
The item is in the store
We will contact you within 2 hours of your order — by SMS or e-mail — and you can collect it at Bubenské nábřeží in Prague 7.
The item is not in the store
A colleague of ours drives to the central warehouse every morning, so we usually have the item ready the next business day. As soon as it is in the store, we let you know by SMS or e-mail.

Need to know more about a specific order? Call us at +420 603 725 893 — we will gladly confirm the date.

Head out for adventure

You will feel it on the very first climb.

Careful component selection, pre-shipping inspection and packaging that protects your bike in transit.
Because when you get on the bike, it has to fit flawlessly.

Rider on a trail with a bike bought from Katmar

Worry-free delivery — fast and safe

Pick up your order in person at our store, have it sent to a parcel box, or delivered straight to your address. From clicking "Order" to the courier ringing your bell. No stress, no unnecessary steps, no surprises.

Katmar orders ready for dispatch at the store

Reliable shipping — from small parts to a whole bike

PPL, Packeta or local pickup. We choose the carrier to match the shipment. Components and accessories go out as a standard parcel; complete bikes, frames, forks and rims always travel with PPL in a protective box. Want to try the bike right away? Local pickup at our store in Prague 7 is ready within a few hours of your order.

Packed Katmar orders ready to be handed over to the carriers

We pack carefully so everything arrives OK

We pack every item as if it were our own. From the smallest part to a complete bike.
Sturdy boxes and thought-through layering that bring confidence in transit.

A packed Katmar order ready to leave the warehouse

Good to know

Receiving the parcel
Check the condition of the packaging on delivery. If it is damaged, do not accept the parcel and contact us.
Changing the delivery
Need to change the address? Contact us before we hand the parcel to the carrier.
Please note: later changes may be charged.
Delayed parcel
If the parcel is delayed, contact us. In exceptional situations (weather, carrier outage) we will inform you.
Payment restrictions
For some orders the available payment methods may be limited. We always tell you in advance.

Frequently asked questions

By when do I need to order for same-day dispatch?
Orders placed on business days before 12:00 are dispatched the same day. Anything later or over the weekend goes out the next business day.
How long does delivery take?
For items in stock, delivery most often takes the next business day or up to 48 hours. Items marked “on request” are ordered from the European central warehouse, where the usual lead time is 1 to 2 weeks.
How much does shipping cost?
The cheapest option is delivery to a pickup point from 65 CZK, delivery to your address from 99 CZK. Complete bikes and frames travel with PPL for 249 CZK. Local pickup at the store is free. The full price list is in the Shipping section above.
Do you ship to Slovakia?
Yes. Prices for Slovakia are listed above and are converted to euros in the cart at the current exchange rate.
How do you ship a complete bike?
Bikes travel exclusively with PPL in a protective shipping box, partly disassembled. After delivery you need to fit the front wheel, align the handlebars and do the final tightening. We ship frames, forks and rims the same way — they cannot be sent to pickup points or Z-BOXes.
Can I collect my order in person?
Yes, at our store at Bubenské nábřeží 8, Prague 7, free of charge. If the item is in the store, we will get back to you within 2 hours of your order. If it is not, we bring it from the central warehouse and it is usually ready the next business day.
What payment methods can I use?
Card online, Apple Pay, Google Pay, online bank transfer or the Fio banka payment button — all through the ComGate gateway licensed by the Czech National Bank. Also cash on delivery, regular bank transfer, payment at the store, or instalments via Twisto. All payment methods are free of charge.
What if my parcel arrives damaged?
Check the condition of the packaging while the courier is still there. If it is damaged, do not accept the parcel and contact us right away — we will sort it out for you.
Do you deliver outside Czechia and Slovakia?
Yes, but we handle it individually, usually by bank transfer. Write to objednavky@katmar.cz and we will arrange the details.